GOOD TO KNOW

Frequently asked questions.

A few answers to the things we’re asked most often, from our ingredients to ordering and delivery.

Our body butters are made with natural, plant-based ingredients and are suitable for a wide range of skin types. If you have sensitive skin, we recommend starting with our Unscented or Nut Free varieties, depending on your individual needs.

 

Our body butters are designed for use on the body, but can also be used sparingly on the face and hair. We always recommend checking the full ingredient list and carrying out a patch test before use, particularly if you have sensitive skin or known allergies.

 

Your safety matters to us. All Datsit products undergo the required cosmetic safety assessments and comply with applicable UK cosmetic regulations before going on sale.

Absolutely! Every Datsit body butter is handmade in small batches here in the UK, using natural, plant-based ingredients. Our formulations are vegan-friendly and cruelty-free, with 98% certified organic ingredients.

 

Because we work with natural ingredients, you may notice slight variations in colour or scent between batches. That’s perfectly normal and part of what makes each batch a little different.

 

What never changes is the care and attention we put into every jar.

We aim to prepare and dispatch all orders within 2–3 working days. If your chosen products are in stock and you order before 2pm, Monday to Friday, we’ll do our best to dispatch them the same day.

 

Ordering at the weekend? Orders placed after 10am on Saturdays, or at any time on Sundays, will be dispatched from the following Monday, as Royal Mail is closed on Sunday.

 

As a small business, we make our body butters by hand, so orders may occasionally take a little longer during particularly busy periods. We’ll always do our best to get your products on their way as quickly as possible.

We offer Royal Mail Tracked 48 delivery for £3.95 on UK orders under £45.

 

Spend £45 or more and we’ll cover the postage — free UK standard delivery on us!

We’re currently only delivering within the UK, but we hope to offer international shipping in the future. Keep an eye on our website for updates!

Haven’t found an answer to your query?