This website is operated by Datsit Skincare Ltd (“Datsit”, “we”, “us” or “our”), a company registered in England and Wales under company number 13809588, with its registered office at 7 Bell Yard, London WC2A 2JR.

Datsit Skincare Ltd is responsible for the personal information we collect and use through this website and when you purchase from us.

If you have any questions about how we use your personal information, you can contact us at co*****@****it.uk.

The information we collect depends on how you use our website and interact with Datsit. It may include:

Contact information – such as your name, email address, telephone number, billing address and delivery address.

Order information – including the products you purchase, your order history, delivery information and details relating to returns or refunds.

Account information – if you create an account, we may store information such as your name, contact details, addresses and account login information.

Payment information – information needed to process your payment. Payments are handled through our payment providers, and Datsit does not store your full card details.

Marketing information – such as your email address and your marketing preferences if you choose to subscribe to our emails.

Website and technical information – such as your IP address, browser and device information, pages or products you view, and information collected through cookies and similar technologies.

Information you give us directly – for example when you contact us, make an enquiry, leave a product review or communicate with us about an order.

We use your personal information where necessary to run our business, provide our products and services and meet our legal responsibilities. This includes using your information to:

• process, fulfil and deliver your orders;
• process payments, refunds and returns;
• communicate with you about your order or account;
• respond to questions, enquiries or complaints;
• create and manage your customer account, if you choose to have one;
• prevent fraud, misuse and other security threats;
• maintain and improve our website, products and customer experience;
• maintain appropriate business, tax and accounting records; and
• send you marketing communications where we are permitted to do so.

We do not sell your personal information.

We only use your personal information where we have a lawful reason to do so. Depending on the circumstances, we may rely on:

Contract – where using your information is necessary to process your order, take payment, arrange delivery, manage returns or refunds, or otherwise provide the products and services you have asked us for.

Legal obligation – where we need to use or retain information to comply with the law, for example for tax, accounting or other regulatory requirements.

Legitimate interests – where it is reasonably necessary for us to operate and improve our business, protect our website and customers, prevent fraud, understand how our website is used, and provide effective customer service, provided those interests are not overridden by your rights and interests.

Consent – where you have actively chosen to allow us to use your information for a particular purpose, such as receiving marketing emails. Where we rely on consent, you can withdraw it at any time.

We use cookies and similar technologies to help our website work properly, remember certain choices, understand how the site is being used and improve the experience for our customers.

Some cookies are strictly necessary for the website to function. These may be used for things such as keeping products in your basket, enabling checkout, maintaining security and remembering essential preferences. These cookies do not require your consent.

Other cookies and similar technologies may be used for purposes such as analytics or measuring how visitors use our website. Where consent is required, we will ask for your permission before using these technologies.

You can manage your cookie choices through the cookie controls provided on our website. You can also control or delete cookies through your browser settings, although disabling some cookies may affect how parts of the website function.

We may use third-party services on our website that set or access cookies or similar technologies. Where required, these will only be activated after you have given the appropriate consent.

When you place an order with us, your payment is processed securely through the payment method you choose at checkout.

We currently offer payment options that may include card payments, PayPal, Apple Pay and Google Pay. To process your payment, relevant information such as your name, billing details, order value and payment-related identifiers may be shared with the appropriate payment provider.

Datsit does not store your full card number or card security code on our website. Card information entered through WooPayments is collected using secure hosted payment fields provided by the payment processor rather than being stored on our website. WooCommerce

Payment providers may process your information under their own privacy terms and may carry out checks required to process payments, prevent fraud or comply with their legal obligations.

The information shared will depend on the payment method you choose and may include details such as your name, contact information, billing address, order amount and payment identifiers.

We only share personal information where it is necessary to provide our services, operate our website, meet our legal obligations or protect our business and customers.

Depending on how you interact with Datsit, we may share relevant information with:

Payment providers – such as WooPayments and PayPal, to securely process payments, refunds and help prevent fraud.

Delivery providers – such as Royal Mail and other delivery services we may use, so that your order can be delivered to you.

Email and marketing providers – such as MailerLite, which we use to manage our email communications and send marketing emails to people who have chosen to receive them.

Website, analytics and technology providers – including Google Analytics and other services that help us host, operate, maintain, understand and improve our website and online store.

Security and anti-spam providers – including CleanTalk, which helps us identify spam, fraudulent activity and other potentially harmful website activity. Information processed for this purpose may include your IP address, email address and technical or form-submission information. CleanTalk

Professional advisers and authorities – where necessary, we may share information with accountants, legal advisers, regulators, law enforcement or other authorities where we are required or permitted to do so by law.

We do not sell your personal information to third parties.

If you choose to receive marketing emails from Datsit, we may use your name, email address and marketing preferences to send you news about our products, launches, offers and other Datsit updates.

We use MailerLite to manage our email subscriber list and send our marketing emails. This means information associated with your subscription, such as your email address and any other information you provide when subscribing, may be processed by MailerLite on our behalf.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails. You can also contact us at co*****@****it.uk if you would like us to stop sending you marketing communications.

Unsubscribing from marketing will not prevent us from sending you service messages that are necessary in connection with an order or your account, such as order confirmations, delivery information or responses to an enquiry.

Where we rely on your consent for marketing, you can withdraw that consent at any time.

We keep personal information only for as long as we reasonably need it for the purpose for which it was collected, or where we are required to keep it for legal, tax, accounting or regulatory reasons.

Order and transaction records – we generally retain records relating to purchases for at least six years where required for tax and accounting purposes.

Customer accounts – information associated with your account is generally kept while your account remains active and may be retained afterwards where necessary for legal, accounting or customer-service purposes.

Marketing information – we keep information about your marketing preferences while you remain subscribed. If you unsubscribe, we may retain limited information necessary to record and respect your decision not to receive further marketing.

Enquiries and customer service – correspondence may be retained for as long as reasonably necessary to deal with your enquiry, resolve a complaint or maintain an appropriate record of our communication.

Website and security information – technical, security and anti-spam information is retained only for as long as reasonably necessary for the relevant security, fraud-prevention or website-management purpose.

Where information is no longer required, we will delete or anonymise it where appropriate.

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we take steps to ensure that it continues to receive an appropriate level of protection in accordance with UK data protection law.

Depending on the country and service provider involved, this may include relying on UK adequacy regulations or appropriate safeguards recognised under UK GDPR, such as the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.

Some of our service providers may use their own approved safeguards for international transfers. For example, MailerLite’s Data Processing Addendum provides for international transfers and incorporates the UK Addendum where applicable.

You can contact us at co*****@****it.uk if you would like further information about how we protect personal information when it is transferred internationally.

Under UK data protection law, you have a number of rights over your personal information. Depending on the circumstances, these may include:

The right to access – you can ask us for a copy of the personal information we hold about you and information about how we use it.

The right to rectification – you can ask us to correct personal information that is inaccurate or complete information that is incomplete.

The right to erasure – in certain circumstances, you can ask us to delete your personal information. This right is not absolute, and we may need to retain some information where we have a legal or other valid reason to do so.

The right to restrict processing – in certain circumstances, you can ask us to limit how we use your personal information.

The right to data portability – in certain circumstances, you can ask to receive personal information you have provided to us in a structured, commonly used and machine-readable format, or ask us to transfer it to another organisation where technically feasible.

The right to object – in certain circumstances, you can object to our use of your personal information. You have an absolute right to object to your personal information being used for direct marketing.

The right to withdraw consent – where we rely on your consent, you can withdraw it at any time. This does not affect the lawfulness of anything we did before you withdrew your consent.

To exercise any of these rights, please contact us at co*****@****it.uk. We may need to ask for information to confirm your identity before dealing with your request.

We will respond to requests within the timescales required by law. In most cases, this will be within one month.

If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

We take appropriate steps to protect the personal information we hold against unauthorised access, loss, misuse, alteration or disclosure.

We use technical and organisational measures appropriate to the nature of the information we process and the risks involved. These include measures designed to protect our website, customer accounts, payment processes and administrative systems.

Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to use providers that maintain appropriate security measures.

While no website or online service can guarantee absolute security, we regularly review the measures we use to protect personal information and respond appropriately if we become aware of a data security incident.

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or the law.

When we make changes, we will update this page and revise the date shown below. Where a change significantly affects how we use your personal information, we will take reasonable steps to bring it to your attention where appropriate.

We recommend checking this page occasionally to make sure you are comfortable with how we use your personal information.

Last updated: September 2026.

If you have any questions about this Privacy Policy, how we use your personal information or would like to exercise any of your data protection rights, please contact us:

Datsit Skincare Ltd
Registered office: 7 Bell Yard, London WC2A 2JR
Company number: 13809588
VAT number: 509937652
Email: co*****@****it.uk

If you are not satisfied with how we have handled your personal information or responded to a data protection concern, you have the right to make a complaint to the Information Commissioner’s Office (ICO).

We would appreciate the opportunity to address your concerns directly, but you are not required to contact us before making a complaint to the ICO.